Privacy Policy

The controller responsible for data processing is:
Shoah Haider

Hofstr. 2

24143 Kiel

Germany

info@texking.de

We appreciate your interest in our website. Protecting your privacy is important to us. Below, we provide detailed information about how we handle your data. Your data is processed in accordance with the GDPR and Section 96 Paragraph 3 of the German Telecommunications Act (TKG).

1. Access data and hosting

You can visit our website without providing any personal information. Each time you access a page, the web server automatically saves a server log file containing information such as the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data). This access data is used exclusively to ensure the smooth operation of the website and to improve our services. This serves our legitimate interest in the correct presentation of our website, which outweighs any potential impact on your privacy, in accordance with Article 6(1)(f) of the GDPR. All access data is deleted no later than seven days after your visit to our website.

Hosting

The services for hosting and displaying this website are partly provided by our service providers as part of data processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected via forms provided on this website are processed on their servers. For questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

2. Data processing for contract fulfillment and contact purposes

Data processing for contract fulfillment

For the purpose of contract processing (including inquiries regarding and processing of any existing warranty and performance claims, as well as any statutory update obligations) pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Required fields are marked as such, as we absolutely need this data for contract processing and cannot ship the order without it. The specific data collected is evident from the respective input forms.

Further information on the processing of your data, in particular its transfer to our service providers for order, payment, and shipping purposes, can be found in the following sections of this privacy policy. After complete fulfillment of the contract, your data will be restricted from further processing and deleted after the statutory retention periods under tax and commercial law have expired, in accordance with Article 6(1)(c) GDPR, unless you have expressly consented to further use of your data in accordance with Article 6(1)(a) GDPR or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy.

Customer account

We collect personal data when you voluntarily provide it to us when opening a customer account. Required fields are marked as such, as we absolutely need this data to open the customer account, and you cannot complete the account opening process without providing it. The specific data collected is evident from the respective input forms. We use the data you provide for contract processing and handling your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR. You can delete your customer account at any time, either by sending a message to the contact address described in this privacy policy or by using the corresponding function in your customer account. After your customer account is deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy.

Contact

As part of our customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR, if you voluntarily provide this data to us when contacting us (e.g., via contact form, live chat tool, or email). Required fields are marked as such, as we absolutely need this data to process your inquiry. The specific data collected is evident from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, or we reserve the right to use your data beyond this scope, which is legally permissible and about which we inform you in this statement.

3. Data processing for the purpose of order fulfillment

For the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we will forward your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent during or after your order, we will, on the basis of this consent and in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, forward your email address to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
You can withdraw your consent at any time by contacting us using the contact details provided in this privacy policy or directly with the shipping provider at the contact address listed below. After you withdraw your consent, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law, which we will inform you about in this policy. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Hermes Germany GmbH
Essener Straße 89
D-22419 Hamburg
Germany

DHL Parcel GmbH
Sträßchensweg 10
53113 Bonn
Germany

General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Germany

United Parcel Service Deutschland S.à rl & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany

DPD Germany GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

4. Data processing for payment processing

When processing payments in our online shop, we work together with the following partners: technical service providers, credit institutions, payment service providers.

Data processing for transaction processing

Depending on the payment method selected, we will forward the data necessary for processing the payment transaction to our technical service providers, who act as data processors on our behalf, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via technical integration in the ordering process. In this respect, the data protection policy of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Data processing for the purpose of fraud prevention and optimization of our payment processes

Where necessary, we provide our service providers with additional data, which they, as our data processors, use together with the data required for processing the payment for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves our legitimate interests, which, in accordance with Article 6(1)(f) GDPR, override any conflicting interests, in protecting ourselves against fraud and in efficient payment management.

Credit check

If we provide services in advance (for purchases on account), we obtain identity and credit information from specialized service providers (credit agencies). For this purpose, we transmit your personal data required for a credit check to:

Creditreform Boniversum GmbH
Hammfelddamm 13
41460 Neuss
Germany

Creditpass
Mehlbeerenstraße 2
82024 Taufkirchen

This serves to protect our overriding legitimate interests, as defined in Article 6(1)(f) GDPR, in assessing the creditworthiness and willingness to pay of our potential customers prior to entering into a contract and thus avoiding payment defaults. This processing is also necessary for entering into the contract, as defined in Article 22(2)(a) GDPR. Appropriate measures to safeguard your rights, freedoms, and legitimate interests are taken into account. You have the right to express your views and contest the decision by contacting us using the contact details provided in this privacy policy. After the contract has been fully executed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy.

5. Advertising via email

Email newsletter with registration, newsletter tracking with separate consent.

When you subscribe to our newsletter, we use the data required for this purpose or data you have separately provided to send you our email newsletter regularly based on your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time by sending a message to the contact details provided below or by using the unsubscribe link in the newsletter. After unsubscribing, we will delete your email address from the mailing list unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data processing as permitted by law, about which we inform you in this privacy policy.

If you have additionally given us your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR to analyze our newsletters, we will also analyze your handling of our newsletter by measuring, storing and evaluating open rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this analysis, the emails we send contain single-pixel technologies (e.g., web beacons, tracking pixels) stored on our website. Specifically, we link the following newsletter data for the analysis:

• the page from which the page was requested (so-called referrer URL),
• the date and time of the call,
• the description of the type of web browser used,
• the IP address of the requesting computer,
• the email address,
• the date and time of registration and confirmation

and single-pixel technologies using your email address or IP address and, if applicable, a unique ID. Links contained in the newsletter may also contain this ID.

You can unsubscribe from newsletter tracking at any time, either by sending a message to the contact details provided or via a dedicated link in the newsletter.

The information will be stored for as long as you are subscribed to the newsletter.

Newsletter distribution

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: Canada.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

The European Commission has issued a decision on the USA's adequate level of data protection, which serves as the basis for data transfers to third countries, provided the respective service provider is certified. Until our service providers are certified, data transfers will continue to be based on the European Commission's Standard Contractual Clauses.

Contrary to the previous paragraph, for personal data concerning Switzerland, until the Swiss adequacy decision for the USA is adopted, the transfer of data will continue to be based on standard data protection clauses of the European Commission.

Our service providers are located in and/or use servers in the following countries: India. There is no adequacy decision from the European Commission for this country/these countries. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission.

6. Cookies and other technologies

General information

To make your visit to our website more attractive and to enable the use of certain functions, we use various technologies, including so-called cookies, on different pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of your browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).

Privacy protection on end devices
When you use our online services, we employ essential technologies to provide the explicitly requested telemedia service. Storing information on your device or accessing information already stored on your device does not require your consent.

For functions that are not strictly necessary, storing information on your device or accessing information already stored on your device requires your consent. Please note that if you do not grant your consent, some parts of the website may not be fully functional. Any consent you have given will remain in effect until you adjust or reset the relevant settings on your device.

For example, downstream data processing through cookies and other technologies

We use technologies that are essential for the use of certain functions of our website (e.g., the shopping cart function). These technologies collect and process your IP address, the time of your visit, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). This serves our overriding legitimate interests in optimizing the presentation of our offerings, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR.

Furthermore, we use technologies to fulfill our legal obligations (e.g., to be able to demonstrate consent to the processing of your personal data), as well as for web analytics and online marketing. You can find more information about this, including the respective legal basis for data processing, in the following sections of this privacy policy. We may also use technologies that are not individually listed in this privacy policy. You can find more detailed information about these technologies, including the respective legal basis for data processing, on the Usercentrics platform. You can access this by clicking on the fingerprint icon in the bottom right or left corner of the page.

What types of cookies are used?

Cookie settings

You can find the cookie settings for your browser at the following links: Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of these technologies in accordance with Article 6(1)(a) of the GDPR, you can withdraw your consent at any time by contacting us using the contact details provided in the privacy policy. Alternatively, you can click on the fingerprint icon in the bottom right or left corner of the page. Please note that if you do not accept cookies, the functionality of our website may be limited.

Use of the Usercentrics Consent Management Platform for managing consents

On our website, we use the Usercentrics Consent Management Platform (“Usercentrics”) to inform you about the cookies and other technologies we use on our website, and to obtain, manage, and document your legally required consent to the processing of your personal data by these technologies. This is necessary in accordance with Article 6(1)(c) GDPR to fulfill our legal obligation under Article 7(1) GDPR to be able to demonstrate your consent to the processing of your personal data. Usercentrics is a service provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usercentrics web server stores a server log file, which also contains your anonymized IP address, the date and time of your visit, device and browser information, and information about your consent behavior. Your data will be deleted after three years unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Certification has been obtained.

Contrary to the previous paragraph, for personal data concerning Switzerland, until the Swiss adequacy decision for the USA is adopted, the transfer of data will continue to be based on standard data protection clauses of the European Commission.

Information on data transfer to third countries (data transfer to third countries)

We use technologies from service providers on our website whose headquarters and/or server locations may be in third countries outside the EU or the EEA. If there is no adequacy decision by the EU Commission for this country, an adequate level of data protection must be ensured by means of other suitable safeguards.

Suitable safeguards in the form of contractually agreed standard contractual clauses of the EU Commission or binding corporate rules are generally possible, but require prior review by the contracting parties to ensure an adequate level of protection. According to the case law of the CJEU, this may necessitate the implementation of additional safeguards.

We have generally agreed to the standard data protection clauses issued by the EU Commission with the technology providers we use that process personal data in a third country. Where possible, we also agree on additional safeguards to ensure adequate data protection in third countries without an adequacy decision.

Nevertheless, it is possible that, despite all contractual and technical measures, the level of data protection in the third country may not be equivalent to that of the EU. In such cases, we will, if necessary, request your consent pursuant to Art. 49 para. 1 lit. a GDPR for the transfer of your personal data to a third country as part of the cookie consent process.
In particular, there is a risk that local authorities in the third country may not be granted sufficiently restricted access rights to your personal data from a European data protection perspective, that we as the data exporter or you as the data subject may not be aware of this and/or that you may not have sufficient legal remedies available to prevent this and/or to take action against such access.

In particular, the following countries are currently considered third countries without an adequacy decision from the EU Commission (example list):

• China
• Russia
• Taiwan

You can find out which third countries we transfer data to in the privacy notices for the respective tool and/or service we use for consent management/ Consent Manager Platform (CMP).

7. Use of cookies and other technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise stated for a specific technology, this is done on the basis of your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. The data collected in this context will be deleted once the purpose for which it was collected has ceased and we have discontinued using the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your right to withdraw consent can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found under the respective technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Use of Google services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information about your use of our website that is automatically collected by Google technologies is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Unless otherwise stated for a specific technology, data processing is based on a joint controllership agreement pursuant to Article 26 of the GDPR. Further information about data processing by Google can be found in Google's privacy policy .

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. These countries do not have an adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses issued by the European Commission.

Google Analytics

For website analysis purposes, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and is then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is based on a data processing agreement with Google.

For the purpose of optimizing the marketing of our website, we have activated the data sharing settings for "Google products and services." This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. The data sharing with Google under these settings is based on an additional agreement between data controllers. We have no control over Google's subsequent data processing.

For the purpose of optimizing the marketing of our website, we use the so-called User-ID function . With the help of this function, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online platforms and thus analyze your user behavior across devices and sessions.

For web analytics and advertising purposes, the DoubleClick cookie, an extension of Google Analytics, enables your browser to be recognized when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website usage.

Google AdSense

Our website uses Google AdSense to market advertising space for third-party providers. These ads are displayed to you at various locations on this website. The so-called DoubleClick cookie enables the display of interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and automatically assigning a pseudonymous user ID, which is used to determine your interests based on visits to this and other websites.

Google Tag Manager

The Google Tag Manager allows us to manage various codes and services on our website. When implementing individual tags, Google may also process personal data (e.g., IP address, online identifiers (including cookies)). This data processing is based on a data processing agreement with Google.

Using Google Tag Manager allows for the integration of various services/technologies.
If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation will remain in effect for all affected tracking tags integrated via Google Tag Manager.

Use of Microsoft services

We use the following technologies from Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland (“Microsoft”). Data processing is based on a joint controllership agreement pursuant to Article 26 of the GDPR. The information about your use of our website that is automatically collected by Microsoft technologies is generally transmitted to and stored on a server of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Further information about data processing by Microsoft can be found in Microsoft's privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. These countries do not have an adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses issued by the European Commission.

For website analysis and event tracking, we use Microsoft Advertising Universal Event Tracking (UET) to measure your subsequent usage behavior if you have accessed our website via a Microsoft Advertising ad. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a page or subscribing to a newsletter) may be collected. Usage profiles are then created from this data using pseudonyms. If your internet-enabled devices are linked to your Microsoft account and you have not deactivated the "interest-based advertising" setting in your Microsoft account, Microsoft can generate reports on usage behavior (especially cross-device user numbers), even if you switch devices, a process known as "cross-device tracking." We do not process any personal data in this context; we only receive statistics generated by Microsoft UET.

Use of Facebook services

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies of Meta Platforms Ireland Ltd. , Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”) described below. The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a page or subscribing to a newsletter) from which user profiles are created using pseudonyms. For this purpose, the Facebook Pixel automatically sets a cookie when you visit our website, which automatically recognizes your browser when you visit other websites using a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising.
The information about your use of our website that is automatically collected by Facebook (by Meta) technologies is generally transmitted to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Further information about data processing by Facebook can be found in Facebook's (by Meta) privacy policy .

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Certification is in place.

Contrary to the previous paragraph, for personal data concerning Switzerland, until the Swiss adequacy decision for the USA is adopted, the transfer of data will continue to be based on standard data protection clauses of the European Commission.

Our service providers are located in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico. The European Commission has not issued an adequacy decision for these countries. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission.

Other providers of web analytics and online marketing services

Using Hotjar for web analytics

For website analytics purposes, Hotjar Ltd., Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta ("Hotjar") automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website) from which user profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymized user profiles will not be merged with personal data about the holder of the pseudonym without your separately granted, explicit consent. Hotjar acts on our behalf.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: United Kingdom, USA.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Certification has been obtained.

Contrary to the previous paragraph, for personal data concerning Switzerland, until the Swiss adequacy decision for the USA is adopted, the transfer of data will continue to be based on standard data protection clauses of the European Commission.

8. Integration of the Trusted Shops Trustbadge/ other widgets

Provided you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g. seal of approval, collected reviews) after an order.

The Trustbadge and the services advertised with it are offered by Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne, Germany ("Trusted Shops"), with whom we are jointly responsible for data protection in accordance with Article 26 of the GDPR. In the following, we inform you about the essential contractual terms pursuant to Article 26(2) of the GDPR within the framework of this privacy notice.

Within the framework of the joint controllership between us and Trusted Shops SE, please contact Trusted Shops directly with any data protection questions or to assert your rights, using the contact details provided in their privacy policy . However, you are always free to contact the controller of your choice. If necessary, your inquiry will then be forwarded to the other controller for a response.

Data processing when integrating the Trustbadge/ other widgets

The Trustbadge is provided by a US-based CDN (Content Delivery Network) provider. An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which is available here for the USA. US-based service providers are generally certified under the EU-US Data Privacy Framework (DPF). Further information is available here. Where service providers are not DPF-certified, standard contractual clauses have been concluded as a suitable safeguard.

When the Trustbadge is accessed, the web server automatically saves a server log file containing your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), thus documenting the access. The IP address is anonymized immediately after collection, so the stored data cannot be associated with you personally. The anonymized data is used primarily for statistical purposes and error analysis.

Data processing after order completion

If you have given your consent, the Trustbadge will access order information stored on your device (order total, order number, and, if applicable, purchased product) and your email address after order completion, and your email address will be hashed using a cryptographic one-way function. The hash value will then be transmitted to Trusted Shops along with the order information in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR.
This is to verify whether you are already registered for Trusted Shops services. If so, further processing will take place in accordance with the contractual agreement between you and Trusted Shops. If you are not yet registered for the services or do not consent to automatic recognition via the Trustbadge, you will subsequently have the option to register manually for the use of the services or to obtain the necessary protection under your existing user agreement.

For this purpose, the Trustbadge accesses the following information, stored on your device, after you complete your order: order total, order number, and email address. This is necessary so that we can offer you buyer protection. Your data will only be transmitted to Trusted Shops if you actively opt in to buyer protection by clicking the corresponding button in the Trustcard. If you choose to use the services, further processing is governed by the contractual agreement with Trusted Shops pursuant to Art. 6 para. 1 lit. b GDPR, in order to complete your registration for buyer protection, secure your order, and, if applicable, subsequently send you review invitations by email.

Trusted Shops uses service providers for hosting, monitoring, and logging. The legal basis for this is Article 6(1)(f) GDPR for the purpose of ensuring smooth operation. This may involve processing in third countries (USA and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA and here for Israel. Service providers used from the USA are generally certified under the EU-US Data Privacy Framework (DPF). Further information is available here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable safeguard.

Contrary to the previous paragraph, for personal data concerning Switzerland, until the Swiss adequacy decision for the USA is adopted, the transfer of data will continue to be based on standard data protection clauses of the European Commission.

9. Social Media

Social Buttons from Instagram (by Meta)

Our website uses social media buttons from social networks. These are simply embedded as HTML links, so no connection is established with the servers of the respective provider when you visit our website. Clicking on one of the buttons opens the website of the respective social network in a new browser window. There you can, for example, click the Like or Share button.

Our online presence on Facebook (by Meta), Instagram (by Meta), LinkedIn

If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, your data will be automatically collected and stored when you visit our online presence on the aforementioned social media platforms for market research and advertising purposes. Pseudonymous user profiles will be created from this data. These profiles can be used, for example, to display advertisements both on and off the platforms that are likely to correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as contact options and your related rights and settings for protecting your privacy, can be found in the providers' privacy policies linked below. Should you require further assistance, please feel free to contact us.

Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). Information about your use of our online presence on Facebook (by Meta) that is automatically collected by Meta Platforms Ireland is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in connection with visits to a Facebook (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information (information on Insights data) can be found here .

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Certification has been obtained.

Contrary to the previous paragraph, for personal data concerning Switzerland, until the Swiss adequacy decision for the USA is adopted, the transfer of data will continue to be based on standard data protection clauses of the European Commission.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
These countries do not have an adequacy decision from the European Commission. Our cooperation with them is based on these safeguards: Standard Contractual Clauses of the European Commission.

Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). Information about your use of our online presence on Instagram, automatically collected by Meta Platforms Ireland, is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. Data processing in connection with visits to an Instagram (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information (information on Insights data) can be found here .

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Certification has been obtained.

Contrary to the previous paragraph, for personal data concerning Switzerland, until the Swiss adequacy decision for the USA is adopted, the transfer of data will continue to be based on standard data protection clauses of the European Commission.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
These countries do not have an adequacy decision from the European Commission. Our cooperation with you is based on these guarantees: Standard Contractual Clauses of the European Commission.

LinkedIn is a service provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). Information automatically collected by LinkedIn about your use of our online presence on LinkedIn is generally transmitted to and stored on a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Certification has been obtained.

Contrary to the previous paragraph, for personal data concerning Switzerland, until the Swiss adequacy decision for the USA is adopted, the transfer of data will continue to be based on standard data protection clauses of the European Commission.

10. Contact options and your rights

Your rights

As an affected party, you have the following rights:

• In accordance with Article 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;
• In accordance with Article 16 GDPR, you have the right to request the immediate rectification of inaccurate personal data or the completion of your personal data stored by us;
• In accordance with Article 17 of the GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing is necessary.
• to exercise the right to freedom of expression and information;
• to fulfill a legal obligation;
• for reasons of public interest or
• necessary for the establishment, exercise or defense of legal claims;
• According to Article 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
• the accuracy of the data is disputed by you;
• the processing is unlawful, but you object to its deletion;
• we no longer need the data, but you require it for the establishment, exercise or defense of legal claims or
• You have objected to the processing pursuant to Article 21 GDPR;
• In accordance with Article 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
• According to Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. Generally, you can contact the supervisory authority of your habitual residence, your place of work, or the location of our company headquarters.

Contact options

If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as for the revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our legal notice.